Unlike services provided within a traditional medical model, our services may be provided off-site (e.g. at work, at school, when attending medical appointments, or going grocery shopping), depending on the availability of staff. In some cases, members who have needed to go to the emergency department have had staff assigned to go with them to ensure that their basic needs are taken care of. Occasionally, funding is available to consumers while on vacation. This allows them to travel without having to rely on family members for their care. Individuals have access to the care coordinator and LPN as necessary. They have the assurance that help is always available when it is required as staff are available to cover each other for absences.